Management Information Systems In Improving Business Communications

Questions: 1. What is systems thinking and how can management information systems enable and (possibly) improve business communications?2. Define Globalization 1.0, 2.0 and 3.0. What kind of business data did business managers collect and use for each?3. Why are competitive advantages temporary?4. What are Porters three generic strategies and how can a company add value by using Porters chain analysis?5. Define and Porters Five Forces model and explain each of the forces. Then, create a Porters Five Force analysis for one of the following products: desktop computer, telephone, or walkman.6. Imagine your new CEO wants to reorganize the AAA Management Company so it is more efficient and effective. Look at the model below and analyze the CEOs reorganization plan. Explain the advantages and disadvantages of the structure he proposed, and then reorganize the structure so it provides optimal benefits to operations of the company. AAA Management's New Organizational Structure CIO CEO CTO CPO Vice Presidents CSO CKO Managers Analysts Answers: 1. Systems thinking and role of management information systems in improving business communications System thinking is considered as the holistic approach in analysis that focuses over the ways, which is constituent of the system to interrelate and how these systems actually work over the period of time and in the context of huge system. MIS study the technology, people, companies and relationships (Baltzan Phillips, 2009). It supports the companies in realizing the maximum advantages from the investment in the business process, personnel, and equipment. MIS also help in every operational level for collecting, processing and storing the data, and also help in managing the needs of customers and staff. 2. Globalization 1.0, 2.0 and 3.0 and business data collected by business managers in using it Globalization 1.0 started in 1492 and ended in 1800. In this era, firms were dominated by white man, such as countries and governments. Sample data of this era was related to politicians, and business owners demand about the products of specific area. Globalization 2.0 started in 1800 and ended in 2000, and this era was about multinational firms. Data of this era includes product demand, raw material, and demand of labor in the product manufacturing. Globalization 3.0 started in 2000 and is lasting today. This era is of internet, and we are part of this era, which focuses on international economy, customers service and systems for gathering data about global customers needs (Baltzan Phillips, 2009). 3. Why competitive advantages is temporary Accumulating the money wouldnt lead to changes, as there are many things upside down, therefore, innovation need to be done for the future competitive advantage to last for the company. Its true that change is pervasive, and partners often get competitive. Its true that sustainable competitive advantage is a myth and its no longer about positioning (Baltzan Phillips, 2009). 4. Porters three generic strategies and how a company can add value by using Porters chain analysis Porters generic strategies explain how the firms could pursue with the competitive advantage in the market, and it includes focus, lower cost, and differentiation. Companies select two types of competitive advantage such as low cost than the market competitors and the next is differentiation of dimensional value by the customers for commanding the increased cost (Blythe, 2012). Generic strategy can add value to the services and products of the form, and in order to do so, its important that every activity should be run at the organizations optimum level, if the company wants to lead in competitive advantage. 5. Porters Five Forces model and its analysis for desktop Porters five forces model has five competitive forces that could help in shaping the industry and in analyzing its strength and weakness. These are: Industrial competition, Potential of new entrants in the industry, suppliers power, customers power, and threat of substitute products (Blythe, 2012). Desktop Computer Power of buyers- Buyers purchasing power is high, as all manufactures of PC provide desktop lie to customers. Its power in starting is slow and got reduced as manufacturers started stressing over sale of tablets and laptops. Power of suppliers- Power of supplier is low, as many people that shop for desktop and move towards laptops that are much cheaper (Blythe, 2012). Substitute products threat- The threat of the substitute products is high. Its noted that laptop computers try to dominate the market and providers customers with ability to their PC through wireless internet. New entrants threat- Its relatively low and it is viewed that era of desktop has passed towards the wireless era. Rivalry- Rivals still exist, as many manufacturers of PC provide desktop solutions to their customers (Blythe, 2012). Look at the model below and analyze the CEOs reorganization plan. Explain advantages and disadvantages of the structure, and reorganize the structure so it provides optimal benefits to operations of the company. AAA Management's New Organizational Structure CIO CEO CTO CPO Vice Presidents CSO CKO Managers Analysts Being the new CEO of AAA management company, I would like to bring changes in the organizational structure so that all the functions could be preceded in proper way in the company. Instead of CIO, CEO should be on top of the hierarchy, as they are the one who report to board of members. CEO creates, implement, and communicate the vision and mission of the company. Next position is of CIO, who will look after internal information system. Next position is of CTO, who will look after research and development. Then comes the post of CPO, proceed by Vice president, whose position is similar to COO (chief operating officer), then comes CSO, CKO, managers and analysts. This structure could be reorganize by keeping top level managers in the bureaucratic structure of organization that exercise the high deal of control on the strategies of the company. It could even deal over the command of business owner. Its disadvantage is that it might discourage the innovation and creativity in the compan y. References Baltzan, P., Phillips, A. (2009). In Essentials of Business Driver Information Systems. McGraw-Hill Education. Blythe, J. (2012). Essentials of Marketing. Pearson Education, Limited. Brown, S., Bessant, J., Lamming, R. (2013). Strategic Operations Management. USA: Routledge